Ok let me type in everything i know and did in relation to their travel. They recently arrived on their Visit Visa from the US.
1) Documents to prove that they are my parents. Birth Certificate or any other relevant document should do
2) Documents to prove my Citizenship/PR. Passport or PR card should do
3) Have my dad install ArriveCAN app on his phone and enter the travel/quarantine questionnaire 3 days prior to the travel. They were suppose to receive a token at the airport when they land in Canada. The token is required to submit the information. I believe if you don't do this, they make you fill an isolation/quarantine questionnaire at the airport itself. Since my dad and mom aren't too technical enough to be able to connect to airport wifi , I made them have a print out ready (with big fonts
) saying "
Quarantine related information has been entered in the ArriveCan app. Please provide technical assistance with connecting the phone to airport wifi, entering the token and submitting the information. For any further questions related to quarantine, feel free to call <myself> (son) at 647xxxxxx"
Now according to my dad, nobody gave them the token or anything, neither did they ask them to fill the quarantine form. Maybe they just got lucky or I am not sure how can this requirement be inconsistent as its clearly mentioned both on Pearson and CIC website. But I would still suggest to do you part the best you can.
4) Quarantine requirements/information:
a) The travelers must head straight home from the airport without stopping anywhere on the way and must have their masks on all the way through their travel until they reach home in Canada.
b) The travelers and everyone who lives at the address where the travelers would be residing must quarantine for 14 days and not step out of the house neither can anyone come to your house.
c) The travelers should have their independent room in the house with ensuite/attach washroom
d) Must have all the necessary medication for at least 14 days
e) Must be monitored frequently for any symptoms.
f) If the travelers are not wearing a mask inside the house, they must maintain 6 feet distance with everyone else in the house
g) House windows must be kept open for 14 days
h) Any call from 855 is usually from government to check or update on the quarantine status so make sure not to miss those calls.
Now I understand some of these requirements are very strict but I know in some cases their have been raids at the house to check upon whether the quarantine is being followed or not. Try the best you can to follow these and leave the rest to luck
Thankfully we didn't face a raid however I did receive a call from 855 and they wanted to speak with my dad but he was sleeping so they said they will call later but thankfully they never called after.