Hello, my father-in-law was requested for biometrics for his PR application which we did almost immediately end of January 2020. We made sure we brought CIC's letter as per instruction and they took his biometrics so everything was fine. The problem is, he has a pending Supervisa extension application and I think this is where his biometrics for PR got uploaded. How do we go about checking this? Should we just call CIC and ask? Has anyone come across this problem before?
Edit: I'm looking at his Biometrics request letter from his PR application and the UCI number tied to it has his SuperVisa application UCI and not the PR application UCI although the Application number was right. The letter that he got though on his Supervisa application account just now though has the Supervisa UCI and Application number claiming that his biometrics is valid for any TR application 10 years from May 2020.
Please help.