Does it say something like “we need your fingerprints” , that’s usually the first automated response on the call , then after 30 days it says “we have not received your fingerprints , check your message for more info”it says I need biometrics. It even says when I open the application.when we login and where it says status after the application number, it said action required, now it says submitted.
Note this is read from the automated phone status when you call that number and press 1122