Citizenship payment transaction declined

[hitesh0414]

Hello All,

I was trying to make payment for citizenship application. Even after trying different credit cards, debit cards, online e-transfer, all my transactions are getting declined. I even tried using some one else's card. I called my banks and they said that there is no problem at their end then I called IRCC and they were also not able to detect any problem in their payment processing system.

Did anyone else also faced a similar problem earlier? What can be the possible solution?

Thanks,
Hitesh.

 

[smash1984]

Hello All,

I was trying to make payment for citizenship application. Even after trying different credit cards, debit cards, online e-transfer, all my transactions are getting declined. I even tried using some one else's card. I called my banks and they said that there is no problem at their end then I called IRCC and they were also not able to detect any problem in their payment processing system.

Did anyone else also faced a similar problem earlier? What can be the possible solution?

Thanks,
Hitesh.

Have you tried using a different browser?

Sometimes Chrome doesn't work but Internet Explorer does.

Happened with me personally.

 

[hitesh0414]

Have you tried using a different browser?

Sometimes Chrome doesn't work but Internet Explorer does.

Happened with me personally.

Yeah, I tried Mozilla, chrome, Microsoft edge. Deleted cookies, cleared browser cache. All of them but no success.

 

[smash1984]

Yeah, I tried Mozilla, chrome, Microsoft edge. Deleted cookies, cleared browser cache. All of them but no success.

Did you try paying at some other place?

Like a friend's computer and their credit card etc?

 

[hitesh0414]

Did you try paying at some other place?

Like a friend's computer and their credit card etc?

Yes I tried Everything but nothing worked but...

Just for information to everyone. I got success in making payment by doing it so in my browser's private/incognito mode.

Thanks.

 

[smash1984]

Yes I tried Everything but nothing worked but...

Just for information to everyone. I got success in making payment by doing it so in my browser's private/incognito mode.

Thanks.

good to hear that, and something to note. I got mine to work in Internet Explorer but good to hear things might work in incognito mode as well.