I happened to email cic a few days ago and here’s what they emailed back. I was querying about if they’re still working on applications
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Due to the ongoing situation related to the
novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however,
processing times are affected and any disruption caused by COVID-19 is not reflected accurately on our website. We will make all the necessary efforts to finalize the applications as soon as possible.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,
Tristan, agent 4295
Immigration, Refugees and Citizenship Canada