Following my wife's WES evaluation results, I went to a Canada's immigration service for more information. I presented them the WES's report asking what to do: Consider 3 years study as stated in the report or consider that it's not a diploma due to the remark section (not completed). Their reply was: the report doesn't state that my diploma is not recognised or does not worth anything. It's only that in Canadan system she did not complete the study as stated in the remark section. Also in the Express Entry system diploma are: Secondary diploma, Bachelor, Master, Doctoral level degree. Between the Secondary diploma and the Bachelor degree education level is based upon number of years study when there is no degree or certificate in between. Can be either one year program or two year program even 3 year program of University, College... or other. And according to them I'm in that case especially for those with diploma in healthcare. So I should check the 3 year education section. As per them, the remark regarding the credential not being completed is to remind me that she won't be able to work with that until she complete the course according whatever will be required from her when we get there.
It makes sense to me and now I'm confused.
I went to another immigration office but they didn't want to give a reply to my question. Only thing they said was I have a good profile and I should hand it over to them. Anybody can help me clear this for good?