Hi All,
I got the passport request on Feb 19th and I sent my passport on March 16th , shows received on March 17th. I have still not got any response from them regarding where my passport is. I raised a web form few days back and they replied by saying :
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information on file and cannot confirm if your passport was received by the responsible office yet.
Due to the ongoing situation related to the novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however, processing times are affected and any disruptions caused by COVID-19 may not be reflected accurately on our website. We will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Does it mean my passport is lost?
Is there anyone else in the same situation.
Also, generally how many days do they take to send back your passport.