It seems like because of the high number of applications there is a delay on the processing time. They have their own SOP, checks and stringent policies. So, they are just following their procedure.
What's your timeline?
Submitted application on 20.Feb.2020 with Biometrics (Canada Visit visa issued in past & still valid) already in place and Upfront Medical also done.
-Since submission of application GC Key Area shows that my Biometrics are valid till year 2024 (HOWEVER, TILL DATE till date I haven't neither received any Biometrics correspondence letter and the application status still shows ...."We dont need your Biometrics..We will send you a message if this changes)
-One Ghost update after 2 days (No change in any of applications status points)
-Medical Test passed status changed to Passed status after 1 week
-Since then there is no update in any of applications status points and since beginning the 4 important areas are unchanged as follows:
-ELIGIBILITY STATUS: Your application is in progress. We will send you a message when we start reviewing your eligibility.
-BIOMETRICS: We do not need your fingerprints. We will send you a message if this changes.
-BACK GROUND CHECK: We are processing your background check. We will send you a message if we need more information.
-FINAL DECISION: Your application is in progress. We will send you a message once the final decision has been made.