Hey, thanks. It worked and under Medical exam it says -how to link
use call back option >> CIC Phone # 1888-242-2100. Option 1 for EN & 2-1-3-0.
"We did not receive the results of your required medical exam. Check your medical exam request message for details"
But I have 0 messages in "Messages about your application" so this is consistent with the email issue. I never received an email and there are no message here to access the medical request.
Any suggestions on what I can do to sort this?