So they told you that your kids application has been translated to local office? Did they asked them for interviews or so? I’m not sure but did you sent as much as you can of proof?I was requested the same documents and I sent passport copies, exit entry report, report cards, and lease agreement. Hope to get news soon, this is really annoying at times lol
personally I sent everything you could imagine ( employers letter,hydro bill, visits record from hosoand family doctor, my lease agreement) did you include the reports from your kids school for that period?