Hi,
I was requested a second time to submit the same document that I have submitted earlier. I was confused so i emailed LVO and after that they emailed me back with “please be advised that this document is no longer required”. However, when i logged into my GCkey account after 2 weeks of receiving that confirmation email, it still said “your action is required” and there is a link to upload the requested document with the due date of Feb 17. If I do not upload the docs by the due date, i think it will show overdue on my profile, but im also afraid if I upload the file which i was already told it is no longer required will mess up my profile. Any advice? Thanks in advance!
I was requested a second time to submit the same document that I have submitted earlier. I was confused so i emailed LVO and after that they emailed me back with “please be advised that this document is no longer required”. However, when i logged into my GCkey account after 2 weeks of receiving that confirmation email, it still said “your action is required” and there is a link to upload the requested document with the due date of Feb 17. If I do not upload the docs by the due date, i think it will show overdue on my profile, but im also afraid if I upload the file which i was already told it is no longer required will mess up my profile. Any advice? Thanks in advance!