Hi All,
I'm a bit panicked and need some help. I have been working as a Customer Service Specialist in a technical wholesale distribution company (Univar Solutions in Canada) for the past year and a half. They distribute chemicals, pharmaceuticals and bulk solvent to businesses. I was looking up NOC codes, but the only codes they have under CSR seem to be for retail and finance, which are all grade C and I can't use towards my PR.
Does anyone have any recommendations who may have done this before? The duties do overlap with the grade C Customer Service NOC codes, but it also involves so much more thank what is under these codes.
The only code i could see is 6221 for Technical Sales Specialist in technical wholesale, but the job duties are more under sales?
Has anyone any similar experience?
I'm a bit panicked and need some help. I have been working as a Customer Service Specialist in a technical wholesale distribution company (Univar Solutions in Canada) for the past year and a half. They distribute chemicals, pharmaceuticals and bulk solvent to businesses. I was looking up NOC codes, but the only codes they have under CSR seem to be for retail and finance, which are all grade C and I can't use towards my PR.
Does anyone have any recommendations who may have done this before? The duties do overlap with the grade C Customer Service NOC codes, but it also involves so much more thank what is under these codes.
- Receive and process customer chemical orders for a set portfolio of businesses in the Oil &Gas and Automotive industries,
- Develop solutions to customer needs/opportunities over the phone and via email
- Schedule customer deliveries, and keep customers up to date with their order status.
- Organise direct bulk (from supplier) and warehouse bulk shipments of solvents to customer towers via tank trucks
- Build and sustain long-term customer partnerships, working with Sales Pod to supply customers with new material
- Display effective communication and interpersonal skills
- Collaborate effectively with team members in Sales, Purchasing, Credit and Operations
- Resolve problems and non-conformances quickly, enter customer debit and credits, provide customers with BOLs, PODs and Invoices
The only code i could see is 6221 for Technical Sales Specialist in technical wholesale, but the job duties are more under sales?
Has anyone any similar experience?