I started my application with CES on January 15th, 2020. I submitted it on January 16th. After submission, I immediately requested an electronic/pdf copy of my transcript, from my US University, to be sent to CES, via CredentialSolutions. On the 17th, I called CredentialSolutions to make sure they had sent my transcript. After that I called CES to confirm they actually received it. But they checked for a while and told me they would send me an email to confirm. So, they didn't tell me if they actually received it. So I waited and checked my application and my email every 30 minutes. On January 20th, I receive two emails one from CredentialSolutions and the other from CES confirming my transcript was delivered and downloaded, and was received, respectively. I immediately checked my CES application and the first 2 steps( initial review in progress, transcript received) were "complete". Now, I am waiting for the next step.