+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I called them and they said that it will takes months for the money to be reimbursed. Anyone else tried to call them?
at least you got a concrete answer when I rang the agent did not know anything about the time period
 
Does anyone have idea, how much is the refund.
I applied in November, 2019 and still did not get any refund. When i checked this link https://www.immigration.ca/quebec-i...ttlement-process-in-qswp-class-action-lawsuit, it shows only 25% will be refunded. I applied with almost 800 cad and now i will get only 200 cad.
I think that only applies for people whos CSQ was rejected due to the new rules that came into force on March 8, 2017, which lowered the points and didnt consider points for Masters who applied before completion etc.
For the applications which are closed on monprojet, it will be a full refund according to me.
 
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Hi, I sent only application in September and in November 2019. I didn't get any refund even confirmation :(
I called imigration and always they can't tell how long and the worst they can't confirm me if this refund its in my file, so I'll send by post again.
As I understand the "dossier fermé" will got full refund as we paid around 800 but this porcentage is for someone else
 
Dears,
Seriously, I don't know why they took so much time to refund our money. I sent my application in August 2019 and I didn't get any refund yet. To whom we should contact, especially I didn't get a pure or transparent answer if I called them. Really, I'm disappointed, firstly, due to closing our applications, secondly, not getting our money even.
 
Hi everyone,

I spoke to their customer care today (514-864-9191) and they said like they dont have any idea about the timeline of the refund. When I asked whether I can speak to any officials reg this, he said I need to send a letter to the immigration office. So, I am not sure whether they will actually refund the money.