It is strange that they refused her without requesting the job letter and the 3 payslips because I know of a similar case and the VO simply requested the docs. They were uploaded via web form and then approved. She can change her status to visitor, until you get yours, and then you reapply for her.
Yes thats what I thought too. I thought they would ask. Luckily she already has a visitors visa already so I am gonna do that route. Do I need to wait until I get mine approved before I apply?