Hi, Applied for My mom and DAD Super (Visitor visa) from India on March 7th 2019 and received a biometric request on March 10th. they both scheduled an appointment on March 15th 2019 for biometric enrollment at VFS Bangalore. Dad is a primary applicant.
Mom's CIC profile got updated with biometric number immediately, but Dad's did get updated and Unfortunately, dad received the refusal letter on April 15th 2019 stating the following reason.
You have not complied with our request for information, per subsection 16(1) of the IRPA. To date, you have failed to comply with our request for biometrics.
You are found inadmissible to Canada under paragraph 41(a) of the IRPA: through an act or omission which contravenes, directly or indirectly, a provision of this Act.
Found out that VFS Bangalore have maid typing mistake on the CIC reference number , When I called the VFS banaglore they are saying they have already sent the biometric to CIC and they can't do anything now, you have to follow up with CIC.
I raised a CSE as well as written an email to New Delhi CIC attaching the receipts from VFS on April 16th. and still waiting for reply
Mom's application is still in process. She is a secondary applicant, will they reject here visa as well?
I don't know what else to do, Anyone faced this kind of issue before.
please let me know your valuable suggestions.
Thank you