Hello,
Can somebody please help with Biometric Request if they went through a similar process. I received a letter with 30 day time period. My parents were in Canada when I submitted the application and still are in Canada. Letter I received advise that they have to leave Canada to do the biometrics done. IRCC website does say that in this circumstances they can be exempt but when I asked the agent in IRCC no confirm answer, one said no they had to leave, other said it would be okay and send a web form request. I spoken to several local immigration consultants and all say they had to leave. My own consultant says they do not need to. Letter specifically says if they do not present themselves for Biometric by the due date, there application will be refused. They are elderly and it is very expensive at this time to get a ticket in sort notice and they just came back from India a month ago. IRCC agent said Web request might get 3-4 weeks reply. Is there somebody in the forum who had similar situation and were they exempted? Please help.Thanks