Thanks for the response Anastasik, i was thinking the same when i read it onlineMy mom is here on tourist visa and got request for bio. She is gonna leave soon so her bio would expire
I emailed them via web form and asked for extension for bio, and today I received a letter from officer where he extended her bio till the end of December.
So they will have to leave country and give there bio
https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/identity-management/biometrics/exemptions.html
But the CIC agent confused him!!!!