Canceled Express entry PR application

[amy_kc]

Hi all,

I got an ITA and submitted my application

A couple of days after submitting I receive this message saying that my application got canceled because of it being incomplete as follows:

"Specifically, your application does not include the following elements:
- Police Certificate: o The letter of explanation regarding the Police Certificate from USA you have provided with your application, has been reviewed, however, with the absence of proof of submission of a complete application for that Police Certificate, we are unable to determine that you made your best efforts to obtain the required document.

Note: A full review of your application was not performed. There may be other elements, not identified above, which may also be missing or incomplete."

But I have provided the FBI certificate that I got for me and my spouse and checked it as well.
Has anyone faced this before?

I don't know what to do next
Is there someone who can guide me?

 

[k.h.p.]

Did you actually provide the FBI report or just a letter saying you were applying for one?

 

[amy_kc]

Did you actually provide the FBI report or just a letter saying you were applying for one?

I provided the actual PDF that I got from FBI the "Identifiaction summary Report"

 

[k.h.p.]

That's a bit confusing, considering that the refusal reason seems to indicate that you supplied a letter of explanation suggesting that you had applied for a police certificate and hadn't actually supplied one.

This may be a case where an email to the visa office requesting reconsideration may help, along with proof that the report from the FBI is what you actually submitted.

 

[amy_kc]

That's a bit confusing, considering that the refusal reason seems to indicate that you supplied a letter of explanation suggesting that you had applied for a police certificate and hadn't actually supplied one.

This may be a case where an email to the visa office requesting reconsideration may help, along with proof that the report from the FBI is what you actually submitted.

I actually checked after replying to you here
It was a mistake on my side
I mislabeled a document as summary identification and submitted it I believe.

what are my options now?
Shall I go ahead and ask for reconsideration?
What are the chances that they will reconsider?
Or should I resubmit the whole application again and wait for ITA first and then resubmit application?
Follow up questions-
What are the chances of me even getting an ITA now?
Does one time cancellation effects and lowers your chances of getting PR?
If I am resubmitting can I resubmit the same police verification that I received?

 

[PrasadK]

First of all, sorry for the mishap!

Shall I go ahead and ask for reconsideration?
What are the chances that they will reconsider?

Appeals are only considered if the error was made by IRCC

Or should I resubmit the whole application again and wait for ITA first and then resubmit application?

You'll probably have to..

What are the chances of me even getting an ITA now?

That would depend on your CRS score

Does one time cancellation effects and lowers your chances of getting PR?

Not really.. You will have to mention it in your next application though

If I am resubmitting can I resubmit the same police verification that I received?

Police certificates are valid for 6 months