Hi everyone!
Here to share my frustration: I got a phone call yesterday from one of the CIC agents, telling me that my package was delivered damaged (sent it by Canada Post Xpress Letter with signature request - paper envelop), so half of it was gone T.T I had to send it again... anyway, here's my timeline so far:
App + OWP sent: 09/04
App received: 09/09
Phone call asking for resend half of my package: 09/30
App + OWP RE-sent: 10/01 (Canada Post Xpress Letter with signature request, plastic bubble-wrapped envelop <---- dont know why they didnt offer me this one in the first place -.- )
Good luck!