As per the current trend it takes about 8-10 days for them to respond to webform query. It will be very general. If you want a detailed document, you can go for GCMS notes for which you need to pay some fees and it will take about 40 days to arrive.
PPR mails for everyone is generally getting delayed. There are people who have been waiting for 8 months with no updates after MEP/Biometrics. Only very few (lucky applicants) are getting within the 6 months timeline. Most of them are having to wait and it is very frustrating. There are so many applicants in a similar position.