U have to make account on this site ,request your license history using your license number ( all complete history, make payment) and they will mail you at address you fill. I ordered at my friends address . Yes my application is going fine so far . My aor is 27 jan . Criminality passed . Waiting for golden mail . What is your score btw?Thanks a lot. Can you please share what happened after rejection update? Did you get you PR?
I submitted an inquiry to VicRoads from this link (https://www.vicroads.vic.gov.au/contact-us/feedback-and-enquiries) and asked for the document. I hope this is the way to get it.