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June/July 2019: Anyone who submitted the passport to CPC Ottawa

reddog

Star Member
Sep 13, 2018
73
14
All,
I am looking for some advice. I have sent my passport for COPR stamping to CPC-Ottawa and I also have the status turn approve on 20-July-2019. However, the return tracker hasn't been activated yet.

I am worried that my passport have been misplaced. Did anyone experience this before. Any guidance on this would be greatly appreciated.

Regards,
 

Devesh610

Star Member
Jul 13, 2019
82
33
All,
I am looking for some advice. I have sent my passport for COPR stamping to CPC-Ottawa and I also have the status turn approve on 20-July-2019. However, the return tracker hasn't been activated yet.

I am worried that my passport have been misplaced. Did anyone experience this before. Any guidance on this would be greatly appreciated.

Regards,
You should call them up and confirm if your passport was dispatched or not, should help ease the tension.

Also, are you in Canada, using Canada Post? I've read cases where the passports were delivered the same day trackers were updated!
 

Devesh610

Star Member
Jul 13, 2019
82
33
Thanks for the quick reply. I resides in USA. what is the number I need to call?
Canada number - 8 am to 4 pm EST. 613 944 4000. Best to call em early morning. Else wait times could even be 90 minutes

Good luck.

UPS or FedEx?
 

reddog

Star Member
Sep 13, 2018
73
14
FedEX. I called the above number earlier today, but the agent said they don't have any details.
 

andygill11

Hero Member
May 5, 2018
270
100
Thanks .. must've checked the application today like 10/11 times .. was going crazy ..

hope your tracker gets activated today .. guess that will be a bulk load kinda thing .. post the weekend!
So, I was too anxious to wait and called CIC. They told me the package was sent out on August 3rd from their office so I believe the return tracker should probably get activated sometime this week. The phone agent asked me to call FedEx and maybe wait 1-2 days. Let's see what happens.
 

andygill11

Hero Member
May 5, 2018
270
100
What do you mean by “send out”?
Once it was sent out the tracker activates. That is my understanding.
So once your passport is sent out from the office it doesnt go to fedex right away. It goes to the mailroom. And from mailroom it is collected by fedex.
Just like when you send the passport it goes to the mailroom and takes 1-2 wks to reach the officer taking care of your file.
 

Yaha14

Hero Member
Jun 11, 2017
310
70
So once your passport is sent out from the office it doesnt go to fedex right away. It goes to the mailroom. And from mailroom it is collected by fedex.
Just like when you send the passport it goes to the mailroom and takes 1-2 wks to reach the officer taking care of your file.
Got it.
I hope it won’t take more than 1 week after approval to send our passports back.