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Urgent - Original passport request

Nisha_Patel

Star Member
Apr 12, 2017
52
1
Hi dear,

Can someone please help me?
I got the approval for a temporary residence visa as a Student in Canada. However, I did not get the original passport request in CIC online account.

The issue is I need to get my passport stamped with the Canadian visa but they need the original passport approval letter in order to stamp my passport.

Does anyone know why I did not get the original passport letter?
Can someone please advise me what to do next?

Note: my account was linked to another account (is this the reason I don't see the original passport request?)

Thanks in advance,
Nisha
 

hisha34567

Full Member
Jul 31, 2019
33
17
ohhh almost 5.5 weeks then..

i've applied on the 14 july and still waiting for an answer dear!! so stressed!

congrats on your approval nisha
 
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Nisha_Patel

Star Member
Apr 12, 2017
52
1
But if I get the approval, I should also get an original passport request letter.
Why did I not get the letter?
 
Last edited:

selvakk

Champion Member
Nov 28, 2018
2,414
529
But if I get the approval, I should also get an original passport request letter.
Why did I not get the letter?
How many messages do you see in GC Key, do you have access to the other account your application is linked in.

You should have raised a webform request after 1-2 days after you did not receive original passport request. I would suggest you send a webform ASAP.
 

Nisha_Patel

Star Member
Apr 12, 2017
52
1
How many messages do you see in GC Key, do you have access to the other account your application is linked in.

You should have raised a webform request after 1-2 days after you did not receive original passport request. I would suggest you send a webform ASAP.
Thank you so much for your reply.

I think I don't have access to the other account.
How to send a webform? Can you please guide me?

Currently, I see total of 5 messages listed below:
1) Correspondence Letter
2) Correspondence Letter
3) Biometrics Collection Letter
4) Submission Confirmation
5) Confirmation of Online Application Transmission