+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Yes , for example I ordered notes today . When I receive them in 30 days they will only reflect up to July 10.
Is only a business purpose , pay for this pay for that... as its just a simple query on system. Oh we are late ? Well i guess you gonna have to repay your medical after 12 months..... is totally frustrating. Wished this to be more human but it's not. Call center barely tell you details even if you are representative , i don't get what it takes more. Called in may to know where my app was at.... yeah they gonna send it in the next weeks.. , called in june same statement... and last week called to be said the same thing that all is in order blabla and gonna be sent... lol yeah right in 6 months ?
 
Last edited:
Is only a business purpose , pay for this pay for that... as its just a simple query on system. Oh we are late ? Well i guess you gonna have to repay your medical after 12 months..... is totally frustrating. Wished this to be more human but it's not. Call center barely tell you details even if you are representative , i don't get what it takes more. Called in may to know where my app was at.... yeah they gonna send it in the next weeks.. , called in june same statement... and last week called to be said the same thing that all is in order blabla and gonna be sent... lol yeah right in 6 months ?

I won't be surprised if these guys are tryna cash grab everyone. My lawyer now barely reply back. I have to send her a second email, " did you get my previous email."
 
I won't be surprised if these guys are tryna cash grab everyone. My lawyer now barely reply back. I have to send her a second email, " did you get my previous email."
It’s super frustrating , and like you I want my spouse here . The reality is we are at their mercy lol. I knew it was going to be tough but not this tough. As I am near the end , like a lot of members my patience is thin. We just have to dig deep and find a little more patience to get through it . I hope I don’t go over the 12 months , but I know eventually the answers will come .
I’m happy I have this forum and all of you to vent to , so thank you !
 
It’s super frustrating , and like you I want my spouse here . The reality is we are at their mercy lol. I knew it was going to be tough but not this tough. As I am near the end , like a lot of members my patience is thin. We just have to dig deep and find a little more patience to get through it . I hope I don’t go over the 12 months , but I know eventually the answers will come .
I’m happy I have this forum and all of you to vent to , so thank you !
Well i needed to vent too yesterday as i see ppl get sent to Missisauga and all and getting PPR in like 10-15 days afte their reception at vo and we are all here waiting for Mexico's one for months.. where's the fairness in this thing ?
 
Well i needed to vent too yesterday as i see ppl get sent to Missisauga and all and getting PPR in like 10-15 days afte their reception at vo and we are all here waiting for Mexico's one for months.. where's the fairness in this thing ?
I get it , I see people getting ppr fast and of course I get frustrated too . That’s why we are all here . To support , to vent and at times make someone feel a little better .
 
I get it , I see people getting ppr fast and of course I get frustrated too . That’s why we are all here . To support , to vent and at times make someone feel a little better .

yeah but you won't tell me that this process is transparent and fair... oh gosh noooo they def put some application on top of list and the ones they don't really want... at bottom just passing them at the 12th month.

Add to that.. Last time i've called the agent said "You know for a Central America application, yours is really fast.... " what's that supposed to mean ha ?!? i really didn't like it felt like arogance totally.
 
Last edited:
yeah but you won't tell me that this process is transparent and fair... oh gosh noooo they def put some application on top of list and the ones they don't really want... at bottom just passing them at the 12th month.

Add to that.. Last time i've called the agent said "You know for a Central America application, yours is really fast.... " what's that supposed to mean ha ?!? i really didn't like it felt like arogance totally.
I’m sorry , I truly am . And yes this is one of the most difficult waits I have ever gone through . No it’s not transparent at all, in fact at times I also feel that it’s un fair .
Many many countries are scrutinized more than other , my husbands is one of them as well.
Honestly it’s hard but you need to try your best to stay strong and think positive .
 
I’m sorry , I truly am . And yes this is one of the most difficult waits I have ever gone through . No it’s not transparent at all, in fact at times I also feel that it’s un fair .
Many many countries are scrutinized more than other , my husbands is one of them as well.
Honestly it’s hard but you need to try your best to stay strong and think positive .

Well just gonna stop calling it worth nothing with this kind of response... it's gonna be sent when it's gonna be sent.... *sigh*
 
Well just gonna stop calling it worth nothing with this kind of response... it's gonna be sent when it's gonna be sent.... *sigh*
calling the call centre unfortunately doesnt do much. these are not immigration officers -- they are call centre agents and have very little insight and training on applications. you need to take what they say with a grain of salt. every single call is recorded and if you order your notes youll see them all listed... nothing in this process is fair, however nothing we can do will make it better. we are all in this together and definitely understand how youre feeling... unfortunately, this is the way the cookie crumbles and we have to wait... patiently
 
  • Like
Reactions: laport2018
calling the call centre unfortunately doesnt do much. these are not immigration officers -- they are call centre agents and have very little insight and training on applications. you need to take what they say with a grain of salt. every single call is recorded and if you order your notes youll see them all listed... nothing in this process is fair, however nothing we can do will make it better. we are all in this together and definitely understand how youre feeling... unfortunately, this is the way the cookie crumbles and we have to wait... patiently

Well ordered some on June26th... but as representative we shall get more transparence tho..
 
Well ordered some on June26th... but as representative we shall get more transparence tho..
lets hope -- expect 30 days from ordering.. notes will be current as of june 26 or 27ish
 
  • Like
Reactions: patvicto
lets hope -- expect 30 days from ordering.. notes will be current as of june 26 or 27ish
i know it won't be telling much but at least if i can have infos of how the process is going so far.. which steps are completed cause their interface.. lol is telling whatever.


here's my table

Timestamp_ReviewEligibility.png
Review of eligibilityHelp - Review of eligibility
  • We are reviewing whether you meet the eligibility requirements.
Timestamp_ReviewMedResults.png
Review of medical resultsHelp - Review of medical results
  • April 23, 2019 You passed the medical exam.
Timestamp_AdditionalDocs.png
Review of additional documentsHelp - Review of additional documents
  • We do not need additional documents.
Timestamp_Interview.png
InterviewHelp - Interview
  • You do not need an interview. We will send you a message if this changes.
Timestamp_Biometrics.png
BiometricsHelp - Biometrics
  • We do not need your fingerprints. We will send you a message if this changes.
Timestamp_BackgroundCheck.png
Background checkHelp - Background check
  • We are processing your background check. We will send you a message if we need more information.
Timestamp_FinalDecision.png
Final decisionHelp - Final decision
  • Your application is in progress. We will send you a message once the final decision has been made.

Called , Eligibility is not yet started(even if the interface says it is.._) .

According to the Agent she still not seeing Biometric completed on system...

but i see the numbers and all issue expiration on Gckey...

it's whatever.


That's why notes will probably be clearer...
 
Last edited:
i know it won't be telling much but at least if i can have infos of how the process is going so far.. which steps are completed cause their interface.. lol is telling whatever.


here's my table

Timestamp_ReviewEligibility.png
Review of eligibilityHelp - Review of eligibility
  • We are reviewing whether you meet the eligibility requirements.
Timestamp_ReviewMedResults.png
Review of medical resultsHelp - Review of medical results
  • April 23, 2019 You passed the medical exam.
Timestamp_AdditionalDocs.png
Review of additional documentsHelp - Review of additional documents
  • We do not need additional documents.
Timestamp_Interview.png
InterviewHelp - Interview
  • You do not need an interview. We will send you a message if this changes.
Timestamp_Biometrics.png
BiometricsHelp - Biometrics
  • We do not need your fingerprints. We will send you a message if this changes.
Timestamp_BackgroundCheck.png
Background checkHelp - Background check
  • We are processing your background check. We will send you a message if we need more information.
Timestamp_FinalDecision.png
Final decisionHelp - Final decision
  • Your application is in progress. We will send you a message once the final decision has been made.

Called , Eligibility is not yet started(even if the interface says it is.._) .

According to the Agent she still not seeing Biometric completed on system...

but i see the numbers and all issue expiration on Gckey...

it's whatever.


That's why notes will probably be clearer...
yes the notes will give you a clear picture for sure........ However I am a Sept 2018 app and my husbands background has not started (According to GCKey) you are February 2019 and gckey is showing your background has started. Thats positive.
 
  • Like
Reactions: ElChele26_
yes the notes will give you a clear picture for sure........ However I am a Sept 2018 app and my husbands background has not started (According to GCKey) you are February 2019 and gckey is showing your background has started. Thats positive.

Yeah but when i refer to what is true and what isn't .... sometimes you have 2 versions...Agent said Criminality was completed (months ago.... like in May)

Security is not started nor Eligibility - Starting to be tough to follow and in who to believe in.. that's the thing.

So for me Gckey is whatever lol i don't really believe this thing
 
i know it won't be telling much but at least if i can have infos of how the process is going so far.. which steps are completed cause their interface.. lol is telling whatever.


here's my table

Timestamp_ReviewEligibility.png
Review of eligibilityHelp - Review of eligibility
  • We are reviewing whether you meet the eligibility requirements.
Timestamp_ReviewMedResults.png
Review of medical resultsHelp - Review of medical results
  • April 23, 2019 You passed the medical exam.
Timestamp_AdditionalDocs.png
Review of additional documentsHelp - Review of additional documents
  • We do not need additional documents.
Timestamp_Interview.png
InterviewHelp - Interview
  • You do not need an interview. We will send you a message if this changes.
Timestamp_Biometrics.png
BiometricsHelp - Biometrics
  • We do not need your fingerprints. We will send you a message if this changes.
Timestamp_BackgroundCheck.png
Background checkHelp - Background check
  • We are processing your background check. We will send you a message if we need more information.
Timestamp_FinalDecision.png
Final decisionHelp - Final decision
  • Your application is in progress. We will send you a message once the final decision has been made.

Called , Eligibility is not yet started(even if the interface says it is.._) .

According to the Agent she still not seeing Biometric completed on system...

but i see the numbers and all issue expiration on Gckey...

it's whatever.


That's why notes will probably be clearer...

Wait, are these your notes? That how notes look like?