Hi guys!
Need your input.
I called cic last night. The agent told me..File looks good, everything in place. Eligibility is in process..I said is there RR, he said yes, so I said..RR is bad right, file can be rejected..? He said it is a normal process don't worry. Nothing shows any concern on ur file. Wait up. Call ended.
Post the call i realised I did not ask about security and was so frustrated about this RR confusion, called back again!
This time got connected to an agent named Michael. He directly asked me if I need to specifically know anything about my file (probably because he saw notes that I called half n hour back). He only asked my full name, DOB and country of birth..Where as all the other agents asks so many questions from house address, email address, phone number and all.
So I told him I need to specifically know about Eligibility and Security. He said please be on line for 3 minutes and I will be back. He came back within the time and said Eligibility is in review. He productively said u recently sent some documents via Web form and they are related to ur eligibility. I sent updated POF documents as we had FD and it matured in May. So we auto renewed it and got updated bank letter and submitted it. The agent said this is directly related to eligibility and it was received on 7th June. The officer has 30 days to review it, and it is still in process. That's what he can see as the latest update on Eligibility and hence it shows Eligibility in Review. He also said next week there would be 3 holidays there and so I should wait until July 2nd week. If I don't hear anything I should call back!
Also, last Fri when i called Security hadn't started..But he said Security is in progress and for anything like Eligibility, Security,Criminality, officers only update notes if there is some important update..Else nothing is written until passed. So next update on security would be when it passes.
The last agent also told me Eligibility and security going on...but I did not ask about security specifically..So with Michael confirming i feel actually it's a positive news that security started for me...I think if there was an RR, they wouldn't have started Security is soon..
He also told me, don't worry ur file is given importance as 6 months have passed long back and it's their priority too now to clear it. They won't keep it aside.
What do u think guys? Was he genuine..? He was so good in explaining about what happens in security, eligibility and ensured and listened to me and gave me all the answers and explanations i needed.
Do u think whatever he said, makes sense and there is specifically no RR for me..?
I always heard there are a few good agents who actually check notes and gives inside information..This is the 1st time I connected with such an agent...Earlier i felt it was a myth..But now I know they exist!