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How long will CIC take to return my passport?

Jul 1, 2019
3
0
My passport was delivered to Ottawa CPCO on May 1st, 2019. There was a complication for new photos and I had sent new photos that were delivered on May 13th, 2019. Now, it's been 9+ weeks since I submitted my passport, and I am concerned about my case. I've reached out via email, call center, web form etc. but no body gives any updates. Can anyone advice what more can I do?