Oh, damn, @Maya1515, four PCCs? Respect. But that's no fun, and it will likely delay your case as it has done mine. Did you have an extended travel history also? Your friend's assessment is right. I floated a theory when I was naive and inexperienced that the more PCCs/travel you had the more 'confidence' it added to your profile. No, IRCC is not looking for international men/women of mystery; they just want you to have a simple profile with as little travel as possible. Of all the speculation on this forum on whether being single/married, having kids, having a certain NOC, etc. gives you a certain advantage, I can empirically conclude that multiple PCCs and an extended travel history will take you over six months.
All of the call center agents are required to be bilingual, and I suppose the easiest place to host such a call center would be Montreal. I've been noting the names of the agents I speak with and 8/9 agents have been Quebecois; one of them had an anglophone name so we switched from French to English simply because it was more comfortable, not because he couldn't speak French well. At least four or five of the agents have wanted to know how I speak French as an Indian...that I would really enjoy traveling in French-speaking parts of Canada...so that helps to break the ice, we get chatting and I don't even need to ask them to look up my notes - they volunteer it themselves!
All of the call center agents are required to be bilingual, and I suppose the easiest place to host such a call center would be Montreal. I've been noting the names of the agents I speak with and 8/9 agents have been Quebecois; one of them had an anglophone name so we switched from French to English simply because it was more comfortable, not because he couldn't speak French well. At least four or five of the agents have wanted to know how I speak French as an Indian...that I would really enjoy traveling in French-speaking parts of Canada...so that helps to break the ice, we get chatting and I don't even need to ask them to look up my notes - they volunteer it themselves!
Oh is that so? Should definitely ask for French-speaking agents if I call someday if they are more friendly as you say.
All I know is that (I think) having both french and english documents in my application has delayed it: There was a huge "french document on file" written in caps in my GCMs notes and my file stayed in Ottawa because of that. People in my current residence country are getting their PPR and I'm stuck in Ottawa. I would have been alright if people in my home country (which I think I'm queued with) were getting their PPR but not a single one had it from Ottawa in a month! I really want to crack the code of IRCC working pattern just to satisfy my own curiosity. In another french forum of express entry, a member said something like: "I see that people who have the least complicated files are getting their PPR but if any file triggers questions, it's delayed." Well that's also what I noticed. Maybe it is because there are new officers recruited?
My criminality also passed shortly after MEP (maybe also the same week) and I had 4 PCCs! Info sharing was also complete ages ago 'cause I gave biometrics. It is my eligibility that was not started long after that (still have no idea if it has started and I'm a week away from 180days).
Oh and if anyone is interested, I found a nice report done in 2012 about a backlog IRCC were having in their applications with the former system: p.7 is quite satisfying to read. whoever reads it will understand. The report's title: CUTTING THE QUEUE: REDUCING CANADA’S IMMIGRATION BACKLOGS AND WAIT TIMES.