Hello, yes so I just like to share my experience re Biometrics, just in case someone have the same situation here like mine..
I am based in Malaysia and I enrolled my Biometrics last May 17, it took more than 3weeks to reflect/uploaded it in my application and status changed to "Completed" .. why??
I received email notification from VAC Malaysia that my Biometric result has been forwarded to
Singapore IRCC for processing (which didn't bother me at first) 5days after and it is till not uploading in my application/GCKEY, I started to make some follow ups to the VAC, Singapore IRCC and I also used WebForm to inquire,, it really took a while for them to track my Biometric results and it really makes me anxious because I really do not know where is my Biometric results are..
Then finally after 3weeks and 2days Singapore IRCC responded saying
SINCE my application is being processed in Mississauga - they have forwarded to the responsible office my query as well as the CS CSC (Webform) replied that Mississauga (my VO) hasn't received my Biometric results. - In this case VAC should directly forward it to Mississauga not in Singapore..
Lesson: When you received the notification email saying your Biometric result has been forwarded to a certain office -
be sure it is your correct VO, and if happens that it is wrong VO -
use the WebForm and
attached your Biometric results (in clear copy) and ask the agent to forward it to your VO.