Hi guys : so disconcerted
I have submitted my demand on 24 april 2019 but yesterday i received an IRCC mail. somebody can explain me?
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CE CSC Do Not Reply / Ne Pas Repondre CSC EC (IRCC) <IRCC.CECSCDoNotReply-NePasRepondreCSCEC.IRCC@cic.gc.ca>
9 mai 2019 20:18 (il y a 13 heures)
An Important Message From Immigration, Refugees and Citizenship Canada (IRCC) – Express Entry
**** Please do not respond to this email ****
You are receiving this email message because your recent attempt to submit an Express Entry application for permanent residence was unsuccessful.
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As a result, your application was not received and it was returned to your online account. Consequently, you have been given 60 days to re-submit your application.
To ensure your re-submission is successful, you are required to complete the following:
- Log into your account
- Pay your fees*
- Re-submit your application
*
Note: You will be required to pay the fees again, however, we have issued a refund for the initial fees you paid through your credit card provider. It may take 48 hours or longer for the refund to appear on your credit card statement depending on the credit card company used.
If you require further information, you may submit a
IRCC web-form. Alternatively, you may contact the IRCC Client Support Centre at 1-888-242-2100. Agents are available Monday – Friday from 8am – 4pm your local time.
Thank you for your interest in Canada.