They wont help. I got a response out his office a few weeks ago but all they do is check your status with IRCC, give you the update and offer to check it for you again in two months. It amazes me that a Government Minster has no pull to grease the wheels of progress at public sector organization.Does Ralph still replies to emails, I have emailed him during my 4th month. My application is in RR for POF. I have submitted new docs via CSE back in December, after that I have emailed them twice and all they said was the new documents are added to my application, it is waiting to be reviewed by an officer and they cannot confirm when my file will be ready for finalization. There has been no movement, no ghost update. Will emailing Ralph helps? If so can I draft a new email or I'll just reply to my previous one? I am not sure about ordering another set of GCMS notes at this time.