Hi guys,
Some advise needed on my case.
So, we got PCC request back in October 2018, and we had until early November 2018 to submit our PCC.
Luckily, we got all PCCs requested by the time, and I uploaded them through MyCIC account.
The problem was that in the doc upload section, I only uploaded all combined PCCs in the "Supporting Documents" section, and I thought that was it. However, after few days later, I realized that the status still shows that they are expecting the doc from us, so I uploaded the same doc in "Optional Documents" section, and completed the submission (I believe that I did the same for both, but the system didn't finish; not quite sure).
So, technically we were late by one day (depending on the timezone that they are focusing on) through online submission for the doc.
I followed up with an email directly to Manila office later in that month, Nov 26, 2018, and submitted two Case Specific Inquiry forms in December, and March 2019, but they still haven't followed up nor there is no status update.
I started concerning a lot on this whether they will reject my case for missing the deadline. Can anybody shed a light on my case?
Here are some timelines:
October 3, 2018 (timezone? whether in Manila? or Canada?)- PCC Request Letter stamp
October 25, 2018 (Canada) - Initially submitted the doc; but the status still pending
November 2 or 3 (can't remember exact date), 2018 (Canada) - Fully submitted the doc, and the status changed to "The additional documents you provided have been uploaded."
November 26, 2018 (Canada) - Followed up with Manila office email explaining the situation, and also provided the same docs.
Please, anybody who had or heard a similar experience, can you share..?
Is it really just specific to Manila office where they have a long processing time, and it's not something that I have to worry about it? Or should I follow up with them once again?