For those who sent their passports for stamping, here is what I found out today:
I sent my passport on the 13th and they "received" it on the 14th of Feb.
The Call Center agent said they received it on the 21st, which is a week later. I asked how come because it was signed for on the 14th. She said it goes to their mail room first. So it sat in their mail room for a whole week. (Whoever is in charge of their mail collection needs to be appraised)
I should not be expecting it anytime soon I guess, since it was recorded to be received on the 21st as opposed to the 14th
damn, they were really not up to their game on this. Seemed everything would be slower as more and more PPR issued.