No, i did the request via the CaipsNotes website my self. though there are 7Notes but the rest are related to my designated learning institution ,another my student ID, another my school address, another stating status enquiry received in process response sent , another states updated LOA provided, another stating signed by me then the one asking me to contact GCMS help desk these are the category of notes i really dont know what next to do my application was done in july 2018 am really confused