Did you call from outside CAnada or within Canada. Because i am trying to call them from outside canada via skype and it does not put me in the queue.I just called CIC and was connected to an agent directly without any wait times, She confirmed that my file was approved on 17th Dec (same day when I got 2nd ghost update) and it’s still in Sydney. She asked me to wait for few days as Sydney will send the file to Ottawa and then Ottawa will issue PPR.
I will wait till 10th Jan before emailing NDVO.
Happy New Year Everyone!!
Can you please share the contact number you used.
Thank you