I called CIC for the first time yesterday and it was a failure.
I was connected after 40 mins to an agent.The conversation was disheartening after such a long wait.
Agent:Your AOR and mail ID
Me: Sep and my mail id
Agent:Okay,Do you know that it takes 6 months to process the applications?
Me:Yes,I do
Agent:Okay good.What do you want to know about your application?
Me:Any status update post medical?Like Eligibility,Criminality or Security?
Agent: We,CIC, did not ask you for any more documents.So,please be relaxed till 6 months and then call us if you find any delays.Is that all?
Me:Okay,can you please let me know if my file moved post medical.Just like yes or no?
Agent:Sir,you can check that information where we give status updates.Please check online(Lol)
Me:Okay
Agent:Is that all?
Me:Umm
Agent:Okay Mr.xx,Have a
good day.Thank you for calling CIC.
So,all i got to know was nothing and I just wasted 1 hour.All he said was to buzz off and not to call back albeit in a polite authoritative manner.
So,I buzzed off.
I think all the calls will be handled like this from now on after the progress bar implementation.