Error Description: The version of the document submitted is no longer accepted

[tariqfazal]

Please help

i am trying to upload (imm 5257b_1) form for my study permit application, and i am using the latest form (02-2018) but the below error showing tried everything i could, even i report to technical but no response till now.

Error Description: The version of the document submitted is no longer accepted

 

[tariqfazal]

Yes I did, but same error.
Few other peoples also posted same issue on different threads.
I report to technical issue but no response.
Have you tried recently?

 

[tinzzz]

It seems that there are many of you having trouble uploading the latest version of this form
I used the 10-2017 version when I applied. I didn't have this problem.

Yes, report this technical issue so that they can fix this asap.

In the mean time, you might want to consider submitting a paper based application instead. Or maybe scan and upload the document like what others did.

 

[tariqfazal]

scan copies are not accepting for online application.
If i submit a paper base application maybe my application takes time to process.
do you have any experience of contacting technical department, how much time they takes to resolve the issue.
is there any contact no. so i can call them?

 

[tinzzz]

scan copies are not accepting for online application.
If i submit a paper base application maybe my application takes time to process.
do you have any experience of contacting technical department, how much time they takes to resolve the issue.
is there any contact no. so i can call them?

This is what I'm talking about: https://www.canadavisa.com/canada-immigration-discussion-board/threads/urgent-help-imm5257-form-upload-error.546910/#post-6775652

The processing time of paper-based and online application is about the same. We cannot tell which is faster. I saw some people here, who applied by paper, got approved faster than those who applied online. The processing time will depend on which country you are applying from, how many applications received by the visa office, and will also depend on the completeness of your documents.

 

[drsheela]

Hey...don't worry...after doing a lot of research in the forum...i scanned and uploaded it in client information section...
Some got for biometric request...and some even got visa...

 

[aalim]

Hi... can anyone help me please I need the IMM5257B_1 form, I have tried to download it but it keeps coming up with an error message. I need a copy to download so I can fill it in and upload it. Does anyone have a copy of this form? Canada.ca link does not work at all, and I have the latest version of Adobe.
Thanks,
Amila

 

[aalim]

Please help

i am trying to upload (imm 5257b_1) form for my study permit application, and i am using the latest form (02-2018) but the below error showing tried everything i could, even i report to technical but no response till now.

Error Description: The version of the document submitted is no longer accepted

Hi I am looking for a copy of this form, the link on the Canada.ca website does not work. Do you have a copy? Thanks, Amila

 

[Bojan35]

Hello dear People,
Hello. I just finished my application visitoir visa and paid fee.But since they not have separatre upload for Uniuversity document and semseter confirmation, I forgot to upload under optinal docuemnts since I was 4 hours on computer.What can I do? Or they will send me message that I can send extra? Thanks. I did write no under national docuemnt, cauise I do not know what is this. Thanks bojanvujasinovic5@gmail.com

 

[SadegHp]

Hello Guys,

I have tried to upload the IMM 5257. But, I got this error

• Error Description: The version of the document submitted is no longer accepted

Anyone knows how to handle this problem?

 

[Dsoni92]

Hello Guys,

I have tried to upload the IMM 5257. But, I got this error

• Error Description: The version of the document submitted is no longer accepted

Anyone knows how to handle this problem?

Same here. I am getting same error.

 

[kattocanada2019]

Hey guys, I kept receiving the following error message when attempting to upload the study permit form: "Error: We couldn't upload your file. Error Description: Make sure you are using the latest application form from our website.". I was sure I was using the latest version of the form because I downloaded it from the website that day so I knew that was not the issue.

After many, many failed attempts at uploading it (using different browsers, computers, PDF readers...), I finally managed to upload it using the following:

• A PC (Mac did not work for me),
• the latest Adobe Acrobat Reader version downloaded
• using INTERNET EXPLORER - this is key. Internet Edge did not work (neither did Chrome, Safari, Firefox)

Using the above, you will be able to properly open the form on the browser (rather than using the "download link as..." as suggested on forums discussing errors with downloading the form in the first place), then you can fill it in there, validate, then save to the computer. It will save as a PDF but you will not be able to open it on the laptop itself - it will actually be an online PDF, which will open using the internet browser only, but that is ok! Upload this onto the site and it will work!

 

[misun song]

Hey guys,
I have the same problem. is there anyone solve the problem? In my case, i used IMM1295e document...i'm feel so bad

 

[rahulsnew]

I am facing same issue .Not able to upload IMM1294(06-2019)E ..I am getting following error ::
Error: We couldn't upload your file.

• Error Description: The version of the document submitted is no longer accepted

I reported technical issue, still waiting for response.

Also ,i would suggest all who are facing the same issue to report on twitter at @CitImmCanada .

 

[Joelle111]

I am facing same issue .Not able to upload IMM1294(06-2019)E ..I am getting following error ::
Error: We couldn't upload your file.

• Error Description: The version of the document submitted is no longer accepted

I reported technical issue, still waiting for response.

Also ,i would suggest all who are facing the same issue to report on twitter at @CitImmCanada .

Try to open the form with Adobe Reader DC.