Same thing happened in my case. I saw DM one day after i called. Did u call them on the 31st?I passed my test March 17, 2017 in Mississauga and am still waiting for DM. I passed the one year mark on October 31 and I called the call centre. Apparently the background checks and everything else required has been completed except for the officer inputting my mark. Is there anything I can do to speed up the process...Entering a mark seems like something they should be able to do in 5 minutes and get their stat for completing a file.