Hi friends,
My application status in CiC website states, "We sent you correspondence on July 25, 2018. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required."
This correspondence was for Fingerprints which i did on July 31, 2018, I called RCMP, they said my process was completed on August 1 with no concerns. the actual mailing received by August 5, 2018. They were helpful enough to share the email that they would normally send to CIC. I have obtained that email and it states, "In response to your request for a status update on a civil criminal record verification for : Canadian Citizenship.
Please be advised that the verification in question was completed on : 2018-08-01
And the result of our certified criminal record check has been returned to the address indicated on the electronic submission.
As requested the results were mailed to:
GOVERNMENT OF CANADA
IMMIGRATION, REFUGEES & CITIZENSHIP CANADA
GTA-CITIZENSHIP EXCEPTION NETWORK(GTA-CEN)15 FLR
325 MILNER AVE
SCARBOROUGH ON M1B 5N1"
Its been three months since RCMP informed CIC, yet my application is not moving forward, what should I do?