Ooh okay, that is great help! Thanks alot.
Should i contact them with my application number or any others details are also required?
When you call that number (after 9:00 AM Ottawa time) there will be many options that you have to listen carefully and choose what you need. Most of the times immigration, IRCC, and PR applications will be choice no.1.
Almost at the end, you will be asked what is your type of application and they will give you three choices depending on the first letter of your application number. After that, you will enter your application number and the machine will repeat exactly what you can already see on your cic account. After that, there is a choice to be connected to an agent wait for it and choose it.
Note that you will have to wait mostly more than 30 minutes so use hangouts to call. Once the agent picks up he will verify your identity with the following questions:
- Application No.
- Date of Birth
- Nationality
- Country of residence
- Email
- Phone number
- Full current address
After that, he will check your application and return to you with some details, hopefully, more than what you see on your account. Good luck!