I applied mine on 6th June, 2018 With my upfront medicals attached but no update has been made on my account yet.Not even the medicals have been cleared.
I called IRCC via this self service number +1 613 944 4000 and they say if you applied after June 18 your file is yet to be processed. Meaning before then it's processed.
This is really worrying as school is starting in 4 weeks time which is September 4th , what could be the problem now that you can't even reach them nor are they updating our files?