Hello,
I have contacted the IRCC cell centre today and the agent mentioned that I have been calling them once every 2 weeks. Is that something I should worry about? does calling IRCC center frequently impact my citizenship application?
Also, my application was marked in process in May 24, since then, my application has not passed the step of the background check yet, is that normal?
Please let me your answers, especially if you are an expert in this subject.
Thanks.
Ok, but do you take customers who come 3-4-5 months after the calling customer for the same product first ?
I think if the service would be more fair people wouldn't call that much. In regular Business is the same who comes first get served first. It's absolutely no offence to anyone but I can understand that people getting frustrated.
Foremost, please recognize that there are scores of immigrants and temporary residents who have real questions and limited time and who encounter great difficultly getting through to a call centre representative because of the volume of calls. UNNECESSARY calls are NOT FAIR to other participants in this forum, NOT FAIR to scores and scores of other immigrants and FNs. There is NOTHING to be gained by making those calls, so repeated calls are particularly
UNFAIR to others.
Please, exercise some discretion.
Among those who have real questions, many have full time jobs during the day, during business hours, and can have severe restrictions on the amount of time, or when, they can make a telephone call to the call centre.
Please be considerate to other applicants, and PRs, and other IRCC clients.
If you really are interested in what is fair, approach this accordingly.
NOTHING TO BE GAINED versus POTENTIAL NEGATIVE IMPACT
One side of this equation is easy to calculate. For a qualified applicant whose contact information is accurate, there really is nothing to be gained by repeatedly making telephone inquiries.
Similarly, albeit more emphatically, there is NOTHING to be gained by ATIP requests for copies of GCMS notes.
What about any potential negative impact?
This side of the equation is less definite and far more difficult to calculate. At the very least, however, every time an applicant's GCMS record is accessed, that itself becomes an entry into the GCMS. Thus, a processing agent assessing the application and applicant, and then the Citizenship Officer responsible for making the decision on the case as well, will readily see the extent to which an applicant has made queries. It is difficult to forecast if a lot of repeated queries will make either the processing agent or the Citizenship Officer SUSPICIOUS about what it is that the applicant is so worried about . . . but of course, if either of them gets the impression that perhaps the repeated queries might be because the applicant does in fact have something to worry about, that could trigger elevated scrutiny or perhaps even non-routine processing, perhaps some RQ related requests for additional documentation, or perhaps a referral to CBSA or the RCMP for further inquiries or even an investigation. Net result: increased scrutiny, elevated skepticism, and DELAYS.
Will frequent call centre inquires necessarily trigger such concerns and non-routine processing? Not in reprisal but due to questions incited by the frequent queries. Usually, probably NOT. Sometimes, however, maybe. At least some of the time.
Rather foolish to take even the small risk of triggering questions by doing something which is NOT going to have any benefit.
As for the fairness or not of the system:
There is very little reason or evidence of any systemic unfairness in how Canada processes citizenship applications. I understand that more than a few with
grossly unrealistic expectations believe it is NOT fair that some applicants have a five or six month time line, while most have a timeline in the range of 8 or 9 months to a year, and many go longer. BUT Canada approaches the grant of citizenship as a very weighty, important decision, and the process takes time. Indeed, it is perhaps likely that to some extent a certain amount of time is deliberately incorporated into the process as something of another requirement.
The grant of citizenship is FOR LIFE. For many this means for FIFTY or SIXTY years. Compared to the grant of a huge privilege for FIFTY or more years, the fact the process often takes 10 to 14 months, is almost certainly considered by most to be reasonable and NOT unfair. Protests otherwise are noted but not really reasonable.
It is likely that more than TWO HUNDRED THOUSAND people will be granted citizenship this year. Maybe a full QUARTER MILLION. For a country with a population well less than forty million total, this is rather remarkable and rather dramatically suggests that Canada is very fair in its approach to granting citizenship.
There are MILLIONS, literally MILLIONS, who like me are grateful that Canada has allowed us to move and live here, and has granted us citizenship in this great country.