Need help:
Hello,
We have received email from MHB(Migration Health Branch) requesting to contact Doctor who performed initial medical exam as they wasn't to get more testes done for my spouse.
Additional requested tests: Sputum and TB culture. We have 60 days to comply as per the email
We are in process of arranging documents as per ITA checklist which is due end of July.
I called same Doctor who did our initial medical exam and he is asking me to find out nearby facilities who can do these tests for my spouse.
Issue:
1) As per email/letter from MHB, doctor is suppose to order requested tests for us. Instead he is asking me to get it done and send him results. Regardless, in USA one must have doctors order(letter) to perform any test, but now I am not sure how this will work. (Forgot to mention this doctor is located in neighboring state, 200 miles away)
Lets say, If I get this tests done and submit results by myself to doctor, so that he can upload it on eMedical system. Will this be ok? Any thoughts?
2) Sputum and TB culture test takes up to 8 weeks to get results. But the email says I have 60 days to comply with the requested test. Now technically I will not be able to get this test done
in 60 days as the test have not yet started. Any thoughts?
3) The number on email is Canada toll free number which for some reason I am not able to call from USA. (
1-888-242-2100). I wish to contact them to get clarification on timeline. I cannot reply the email as it says in email that do not respond to this message. Any thoughts on how to contact them?