Thanks for the update Scarborough guy.
Coolcat01, I called 1-888-242-2100 to inquire about my citizenship application, but I also got an update about the PR card application at the same time. I got the same answer as other people, that, in my case, the application should be complete and the PR card mailed by My 12th (based on 100 days processing time, and no guarantees of course). This was a week ago or so, I don't remember the specific options I selected from the menu. If your call is not put in the queue, try calling again (and again, and again). In my case, when I finally made it, the wait time was about 30 minutes.