BG Stuck in IP1
- Thread starter novabound
- Start date
Congrats.
Did you receive the email directly in the inbox? Some people are saying that the email went into their spam folder. I got 2 ghost updates this week but no email yet.
Thanks
What is a ghost update? Like do you receive an email saying that your Account is updated and when you login you see that it has changed from "Submitted" to " Updated"? And still you see no changes in the status...
Am I correct? @koushik90
Am I correct? @koushik90
I didn't receive any email that my account is updated. I just logged into my account and the status was showing as updated and when I went into the application the background check was updated to IP2 "We are processing your background check. We will send you a message if we need more information."
The second update was also the same, no email and this time there was no update in any of the status.
I did call the IRCC cusomter support today and they said my background check has been passed but they have not sent any PPR email yet and I was told that I am still within the normal timeframe of 6 months so I shouldn't worry it's just gonna take some more time to get the email.
wait for the email
people in this thread.please wait patiently and we will get through this soon
Hi, may you receive the email soon!
I tried calling them but no luck so far. Are you in Canada @koushik90 ?
Thank you.
No, I am in US. I used skype to call them. Try using skype in the early hours like 8 AM - 9AM EST.
Luckily I got through and spoke to an agent. She said the file has been transferred to London visa office in feb 2018 and I have to check with them about anything else as she has only that much information.
Not sure how to contact London visa office, has anybody done it before?
Similar threads
