IQAS is the worst service ever if you want transcripts for immigration or Education purpose just choose WES or any other service. These people are completely irresponsible, my wife had been waiting 4 months in the process, and today they told her they lost the documents. On top, it wasn't because they called.
They are really irresponsible, I recommend don't lose your time and money on this service. With respect to processing time, I had very good experience with WES, you will have an account with them, where you can check the status or pass evaluation and request very easily any duplicates. which can be sent directly to Canada Gov for immigration.