Hi seniors..
I have a problem and need your guidance for it..
I just called CIC helpline number and after all the verification they confirmed that my application was actually approved back in March (they couldn't tell the exact date). NDVO had sent a mail to the consultant who is working on my case as per the process on the same time but my consultancy guys say they never recevied any such mail. The portal shows the same status as on Feb 27 where it says background check in progress.
My question is have you guys seen such a case before (portal not getting updated of the status correctly). If yes, what do we have to do as most probably the 60 day time to submit the passport must have crossed.
If we request for a re-issue (provided it's possible) how long would that take now?
Could you please help me here.
I have a problem and need your guidance for it..
I just called CIC helpline number and after all the verification they confirmed that my application was actually approved back in March (they couldn't tell the exact date). NDVO had sent a mail to the consultant who is working on my case as per the process on the same time but my consultancy guys say they never recevied any such mail. The portal shows the same status as on Feb 27 where it says background check in progress.
My question is have you guys seen such a case before (portal not getting updated of the status correctly). If yes, what do we have to do as most probably the 60 day time to submit the passport must have crossed.
If we request for a re-issue (provided it's possible) how long would that take now?
Could you please help me here.