ThanksYes, I get that same auto-reply from NDVO and CPC-Ottawa.
For SGVO, I don’t have to raise CSE since they would normally reply except for one time when I asked the status on the 5th month. I usually send emails during their office hours and get a response within 24 hours. Only NDVO ignored my emails
I emailed NDVO and raised CSE too yesterday. Let’s hope for the best today.
Alright so I received a reply back from RVO but to my shock they say that the passports are with Abu Dhabi VO. No idea how they ended up there when I was clearly told that the RVO would handle my processing. Any idea why one VO would forward it to another? Just emailed ABVO to inform them of my situation and attached my correspondence with the RVO as well.