Why does this means ?
Your file is currently under review and requires additional verifications. As a result, the assessment period will be outside of our posted processing times.
Unfortunately at this time we are not able to determine when your application will be finalized, but our office will contact you as soon as all verifications are completed, or if any additional information or documents are required.
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information provided and can confirm that the application is still in process.
While the processing times may vary with each case, we will make all the necessary efforts to finalize the application as soon as possible.
Rest assured that we will communicate with you once a decision is taken.
We hope the information provided is helpful in assisting you with your enquiry.