Hi.
we have the same message on our ecas and they asked us for some missing documents through email. If you didn't get any email or letter you should ask your representative about it if he/she got any email asking for any documents for your application.
No he didnt recived any correspondence letters from them. And also after receiving this letters i send them a email what types of documents they need?and also i mentioned them i didnt recived any of correspondence letters from them. Then sent me a reply on below
Dear sir
Thank you for your enquiry to the Migration Section of the High Commission of Canada to Singapore.
This Family Class application was received by our office on October 09, 2017 after being forwarded to us by our Case Processing Centre in Canada. This application is currently pending initial review at our office, after which we will contact the applicant to advise the outcome of the review and/or any subsequent steps in the processing of the application.If your address, email or other contact information changes during processing, you must inform this office in writing.
Kindly wait to be contacted by the visa office for further instructions.
We are striving to make the processing of our applications as efficient as possible. Please note that changes in the volume of new applications received, annual quotas and the resources available to process them, can lead to longer processing times. Furthermore, some applications, owing to their complexity, take longer to process than others.
Information on application processing times can be found
here. Please note that processing times are calculated from the date the application is received at the Singapore Migration Office.
Applicants can check their case status on the Immigration, Refugees and Citizenship Canada (IRCC)
online account.
We hope this information will be of assistance.
Sincerely,
Immigration, Refugees and Citizenship Canada (IRCC) / Immigration, Réfugiés et Citoyenneté Canada (IRCC) / PSM
High Commission of Canada, Singapore / Haut commissariat du Canada, Singapour
Email/courriel:
Singapore-im-enquiry@international.gc.ca
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